Journal of Economic Development
No. 202 , June 2011, Page 08-14


Measuring Job Satisfaction Amongst Production Workers At Tân Hiệp Phát Company
HÀ NAM KHÁNH GIAO & VÕ THỊ MAI PHƯƠNG

DOI:
Abstract
A recent research by Chou (2007) has shown that a variety of discontent at work is the primary excuse for employees' resignation. Thus, it raises a need for enterprises to measure job satisfaction of their staff with a view to avoiding the happening of further unexpected resignations and estabishing a better policy on human resource management. The Job Descriptive Index (JDI), which has been adjusted for the case of Vietnam, will be employed to measure job satisfaction of production workers at Tân Hiệp Phát Co., Ltd. This adjusted scale includes five facets, viz. salary, relationship with boss, job characteristics, working conditions, and fringe benefits, which will be evaluated by means of the Cronbach's Alpha, EFA, and regression analyses. Then, some solutions are to be recommended.

Keywords
Job Satisfaction; Salary; Relationship With Boss; Job Characteristics; Working Conditions; Fringe Benefits.
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