DOI:

Abstract

Vietinbank is a major bank in Vietnam with a network covering all provinces and cities. It has made good progress after privatization but also face keen competition from both foreign-invested and local banking institutions. That is why Vietinbank considers improvements in its business performance a priority in its effort to survive the competition and develop in years to come. This paper tries to identify factors that affect performance of commercial banks in general, and estimate Vietinbank performance before the privatization based on CAMELS model. the last section of the paper offers some measures to improve its performance after its privatization with a proper emphasis on its shortcomings in the past, such as failure to employ its resources properly and dependence on traditional services.

Keywords

Business Performance; Privatization; Human Resource; Banking Services