\"This research determines factors affecting the loyalty of bank clerks. Through\nresponses from 266 employees of 15 bank branches in C?n Th? City and together with\nquantitative analytical methods, the paper shows that factors positively affecting the\nbank clerk?s loyalty include leadership style, working environment, job characteristics,\nsalary and allowance, training opportunities, promotion opportunities, working\nconditions, learning and skill enhancement opportunities, working seniority, and\nmonthly income. Meanwhile, negative factors consist of educational level and number\nof dependents. Of them, working environment and educational level are of the most\nprofound impacts on the bank clerk?s loyalty.\"
\"Law not only provides a legal environment for corporate operations but also\nproduces restrictive effects on corporate performance. The paper aims at identifying\nrestrictive effects of legal regulations on marketing activities within the corporate\ngovernance framework in Vietnam today. From a marketing aspect, many regulations\nas seen by companies as are obstacles to development and integration into the world\neconomy. Results obtained through analyses, syntheses, group and twosome\ndiscussions help identify several obstacles, such as limits on expenses on advertising\nand sale promotion, protection for brand names, and regulations about advertising\ncontents and forms.\"
In this paper, we investigate the effect of physical capital on economic growth using sectoral data for Vietnam. A common problem with this topic is the nonexistence of capital data. Hence, we introduce a new method to obtain the coefficient of capital growth without the need to obtain capital data. The results show that the effects of capital growth on economic growth for the period 1990-2002 are higher than those of the period 2000-2010. We also find that the effects are very different for individual sectors in the economy. Based on these results, we offer theoretical and policy implications for capital growth and economic development in Vietnam.
The paper analyzes the current situation of the Vietnam?s banking system and figured out four primary difficulties facing it namely high ratio of bad debts, low owner?s equity, unsustainable liquidity, and unfair competition. This fact poses serious problems for Vietnam?s government and the SBV in their effort to restructure the national banking system. The author recommends four groups of solutions to these problems, that is, (i) classifying and restructuring banks, (ii) enhancing the bank?s immunity by means of bank?s owner?s equity, (iii) disposing of bad debts and preventing newly-arising ones; and (iv) creating a healthy environment for banking sector and orienting banking activities towards international standards
\"This research introduces green growth, an approach that is more specific than the sustainable development approach. Based on OECD analyses of green growth, the research selects some measuring indicators used for assessing the green growth in Vietnam and then suggests some implications for policies on this approach. Research results show that Vietnam is facing great challenges in building a green growth model. There are falls in efficiency of employment of factor inputs, increases in waste and pollutants, along with exhaustion of natural resources and environmental degradation caused by industrialization. Amid the discouraging picture are several encouraging facts: falls in pollutants emitted by agricultural production, increased afforestation, improvements in hygienic conditions and supply of fresh water, and introduction of legislation on environmental protection. Policy implication from this research is that emphasis should be put on a combination of various instruments, public participation and international support to\nachieve the green growth.\"
\"The paper examines relation between quality of Vietnam Airlines domestic services\nand customer satisfaction by gathering opinions from 402 passengers employing\nSkytrax scale with some modification along with Cronbach?s alpha, EFA and multiple\nregression analysis. Results show that quality of Vietnam Airlines domestic services can be measured by\nthe following six components in order of importance: (1) boarding/deplaning/baggage;\n(2) check-in; (3) in-flight services; (4) reservation; (5) aircraft; and (6) flight crew. All\nof them are directly proportional to customer satisfaction. The paper also offers some\nsuggestions to improve the service quality thereby enhancing the customer satisfaction\"
\"The paper builds a results-based monitoring and evaluation system (hereafter called ?RBME system?) for public expenditure in the case of Vietnam. Such system is supposed to be a crucial component of a modern mode of working budget management and public administration that has been thus far developed and employed in almost developed and developing countries. At present, there exist plenty of gaps and defects in the monitoring and evaluation (M&E) of Vietnam?s public expenditure. Thus, it is expected that the establishment of the RBME system must be included in policy options\nto bridge such gaps, and then to set up institutional and technical grounds for adopting the new RBME system.\"
\"The lessons drawn from successful companies during 100 years past show that the management improvement, not the technology one or any others, has brought the outstanding development. According to the studies in transition countries, CEO turnover are more likely under influences of firm performance, ownership structure and board of management. In this article we have review the literature on CEO turnover from prior studies in both developed countries and transition countries. Those studies provide useful concepts in understanding the determinants of CEO turnover in Vietnam. They have contributed into the development of and improvement in the management in the current Vietnam joint stock companies and ensured the stable\ndevelopment of those businesses and the common development of economy in the context of equitization of state enterprises.\"
In Vietnam, online shopping is still in its early stages and consumers are reluctant to use the Internet for their shopping because of some barriers which have not yet clearly defined. The study examines four main online perceived risks - performance risk, financial risk, time risk and privacy risk - to see how they affect consumer?s attitude and online purchase intention. The overall perceived risks negatively affect consumer?s attitude toward online shopping. Whenever consumers have a positive attitude towards online shopping they will plan to buy online. Based on the findings, some recommendations to Vietnam online companies and individuals are made for their improvement in consumers? perceived risk reducing solutions.
Sri Lanka is a tropical island in the Indian Ocean. It has been one of the major tourist attractions since long. Tourism is booming in the island once again at the end of a long civil war though its benefits are still confined to a few locations under a few players in the industry. The island is rich in rural tourism resources with a great appealing to a visitor. Such resources range from fauna and flora, aesthetic landscapes, streams and waterfalls, irrigation tanks and canal systems, beautiful beaches, mouth-watering tropical fruits and vegetables, historical monuments, music, dance, festivities, authentic foods, beverages, traditional agriculture, local costume, indigenous medicine and healing methods, traditional arts and sports. The island carries an overwhelming majority of rural population and this will continue well into the middle of the century. Interestingly rural agricultural characteristics have been preserved to a great extent in many parts of the country as those areas have not yet received that much of urban influences. Similarly economic problems as well as development potentials still remain in agricultural areas side by side. Only a small fraction of the vast rural agrotourism resource base is being utilized by the industry now with little or no benefits to rural people. Dedicated research work on agrotourism will promote that sector with the participation of policy makers, rural communities and private investors on a sustainable manner while trickling down a reasonable fraction of the benefits to the rural people. This would diversify their agricultural livelihoods and improve their incomes and living standards. This paper examines agrotourism and rural development of Sri Lanka with special reference to Nuwara Eliya District, a popular rural tourism destination in Sri Lanka.
\"This paper utilized the Pay Satisfaction Questionnaire (PSQ) developed by\nHeneman and Schwab (1985) to test the pay satisfaction of Vietnamese office workers\n(hereafter referred to as employees); and then determined which dimension of PSQ\ndeeply affects their loyalty. The Structural Equation Model was utilized with a\npopulation of 224 office workers who graduated from three-year colleges at the least\nand have been working in HCMC. The results showed that the four-dimension PSQ\nwas suitable to measure the pay satisfaction of Vietnamese employees; and these four\ndimensions include pay scale, pay raise, benefits, and pay administration. Of which,\nthe pay administration affects the loyalty of employees more strongly than the pay\nscale does. The paper also discussed and extended some solutions that enterprise\nmanagers could consider for improving the pay satisfaction and loyalty of their\nemployees.\"